What we collect and why
When you shop with Outdoor Knitwear, there are different ways we gather information about you:

• When you register with us, we ask for information such as your name, e-mail address, delivery address, contact details and, if you place an order, your credit card details. All this is necessary for us to recognise you as a registered customer and to fulfil the orders you place with us.
• We keep a record of your purchases with us, to enable us to quickly deal with any problems you may experience with your order. 
• We keep a record of any e-mail correspondence you send us. This helps us keep track any problems or concerns you've had with our products or services.

Cookies
Cookies are small text files that web sites can send to your computer. A cookie can be thought of as an internet user's identification card, which tells a web site when the user has returned. Cookies are not computer programs, and can't read other information saved on your hard drive. They cannot be used to disseminate viruses, or get a user's e-mail address etc. They only contain and transfer to the web site as much information as the users themselves have disclosed to that web site.

Cookies make the interaction between users and web sites faster and easier. Without cookies, it would be very difficult for a web site to allow a visitor to fill up a shopping basket or to remember the user's preferences or registration details for a future visit. Our website uses cookies to allow customers to move from one part of the web site to another and to add items to the shopping basket without having to login repeatedly

The European Union Directive on Privacy and Electronic Communications (the "Directive"), which came into force on 31st July 2002, recognises that cookies are a "legitimate and useful tool" for many activities, including verifying the identity of web site users. The Directive makes it compulsory for web sites to inform users if cookies are being used and to provide some information on how cookies are used. The Directive also places an obligation on web sites to make users aware that they can set their computers to reject cookies. You will find more information at www.aboutcookies.org - however you should be aware that the Outdoor Knitwear website (in common with most other shopping web sites) will not work without cookies.

How We Use Your Personal Data
All the information we collect via our website or through correspondence with you is used to operate and improve the service we offer you. We are committed to using your personal information only for:

• Dealing with orders and accounts for the supply of our goods and services. 
• Providing you with information about the products and services we offer. 
• Letting you know about offers from other companies, but only with your permission. 
• Assessing your request for delivery of goods and services from us where we may make enquiries about you including searching your records held by organisations like Equifax and credit reference agencies. At all times where we use or disclose your information it will remain secure.
• We will never pass on your email address on to a 3rd party for marketing purposes. 
• We never pass on credit card details to anyone.

Data over the Internet
The internet is a global network - therefore there are cases where your data travels internationally, which may include places outside the European Union. We want you to know that if you visit or shop with OutdoorKnitwear.com, you're agreeing and authorising us to process data in this way.

Further information
If you have questions about your personal data or our privacy policy, please write to:

The Data Protection Officer
Outdoor Knitwear
Commando Knitwear Ltd
Countesthorpe Road
South Wigston
Leicester
LE18 4PJ